TERMS AND CONDITIONS
By filling in this Registration Form, you confirm that you understand that you are registering to take the Cambridge
English Exam at MASTERCLASS ACADEMY OF LANGUAGES and the payment relating to your Exam Registration is directly between MASTERCLASS ACADEMY OF LANGUAGES and yourself. All aspects of your Exam Registration relating to payment terms, refund, cancellation and transfer are as per the policies stipulated below.
You may not register: (i) more than once for the same Cambridge English Exam session; or (ii) for more than one
Cambridge English Exam session in any given month. After you make your Test Registration, MASTERCLASS
ACADEMY OF LANGUAGES will confirm its acceptance to you in the form of an email from our test centre of your
enrolment on the relevant Cambridge English Exam session (“Cambridge English Language Assessment Exam
Confirmation”). The contract between you and MASTERCLASS ACADEMY OF LANGUAGES will only be formed when you are sent the Cambridge English Language Assessment Exam Confirmation. The contract between you and
MASTERCLASS ACADEMY OF LANGUAGES is formed in the English language. MASTERCLASS ACADEMY OF LANGUAGES reserves the right not to accept Exam Registrations after the registration period for the relevant
Cambridge English Exam session has closed.
Fees may change from time to time, but this will not affect any Exam Registration which has been confirmed by an
Enrolment Confirmation. Payment for your Exam Registration will need to be made in advance to MASTERCLASS
ACADEMY OF LANGUAGES’s bank account or another available payment method. The registration will not be
confirmed until the registration fee has been paid. The candidate may not register more than once for the same
exam session or in the same month. MASTERCLASS ACADEMY OF LANGUAGES reserves the right not to accept
registrations after the established deadline. MASTERCLASS ACADEMY OF LANGUAGES also reserves the right to cancel an exam if a minimum number of 10 candidates is not reached. In this case, exam fees will be refunded.
1. Conditions of refunds A refund of the examination fee is possible only under the following conditions: 1.1. if a
refund request is submitted no later than 14 calendar days from the date of registration (payment date) as a
consequence of the right of withdrawal established under the law, to which candidates registering on line are
entitled and which should be exercised in accordance to point. Such right of withdrawal expires after the mentioned
14 calendar days, 1.2. if a refund request is submitted before close of registration but after 14 working days from the
date you registered (made payment), 1.3. if absence during the examination occurred on medical grounds or illness,
on condition that the period of absence includes the time of the written test.
2. Required documents: 2.1. In the case of refunds described in points 1.1. and 1.2. you or the person/institution
that submitted the fee on your behalf, should email a Refund Request Form together with proof of payment to the
MASTERCLASS ACADEMY OF LANGUAGES exam centre by the stated deadline. 2.2. In the case of absence described
in point 1.3 you or the person/institution that submitted the fee on your behalf, should email a medical certificate
together with proof of payment and a Refund Request Form to the MASTERCLASS ACADEMY OF LANGUAGES exam centre by the stated deadline. The medical certificate should indicate the dates when you were indisposed. 2.3. The documents mentioned should be submitted, together with proof of payment, to the MASTERCLASS ACADEMY OF LANGUAGES exam centre where you were registered for the exam not later than one week after the written test you were registered for.
3. The amount and form of refund: If you are entitled to a refund, the refunded money will be returned to your bank
account. You or the person/institution that submitted the fee on your behalf is entitled to an entire or partial refund
under the conditions stated below: 3.1. In the case described in point 1.1. a refund of 100% of the submitted fee.
3.2. In the case described in point 1.2. a refund with an administration fee of EUR 40 of the full fee deducted. 3.3 In
the case described in point 1.3 candidates receive an exam voucher to be used for the same exam within a year at
the MASTERCLASS ACADEMY OF LANGUAGES. Refunds will be made within 14 calendar days of the receipt of the full set of correctly completed documentation – together with proof of payment Cancellation MASTERCLASS ACADEMY OF LANGUAGES reserves the right to cancel an examination date if the minimum number of candidates do not apply. In this case candidates may either transfer to another date free of charge or receive a full refund of the exam fee. Test date transfer Your registration is valid for one session only. It will not be possible to transfer the registration to another date, another type or another venue (examination centre). Registrations are also personal and cannot be transferred to other individuals.
MASTERCLASS ACADEMY OF LANGUAGES and the Examining Boards take all reasonable steps to provide continuity of service. We feel sure you will understand, however, that we cannot be held responsible for any interruptions caused by circumstances beyond our control. If examinations or their results are disrupted, cancelled or delayed, every effort will be made to resume normal service as soon as possible. MASTERCLASS ACADEMY OF LANGUAGES’s liability will be limited to the refund of the registration fee or re-testing at a later date. Test day photography With this registration you give your consent to be photographed on the exam day if required by the current exam regulations. In this case, photographs and exams results will be available on a protected web site called Online Results Verification where institutions will be able to verify the candidate’s identity and/or results. When taking KET, PET, B2 First, C1 Advanced, C2 Proficiency, and BEC exams it is mandatory for candidates to have their photograph taken on the day of the exam. Cambridge English Language Assessment reserves the right not to publish exam results if the candidate has not been photographed according to the regulations. If you are a candidate aged 18+ please confirm your consent to having your photograph taken on the day of the test by sending us the Consent Form, available on the MASTERCLASS ACADEMY OF LANGUAGES website. If you are a candidate under 18 your parent or guardian will need to confirm their consent to having your photograph taken on the day of the test by sending us the Consent Form, available on the MASTERCLASS ACADEMY OF LANGUAGES website. Location, date and time All information regarding the exam (timetable), including the date of the Speaking Test, the exam’s location and the candidate number, will be communicated to the candidate approximately 3 weeks before the exam date. The Speaking component may take place on a different day than the written components and possibly on a Saturday. It is not possible to choose or change the Speaking test date; it is the candidate‘s responsibility to check the Speaking dates and avoid clashes with other commitments. General Regulations Any candidate using a dictionary, correction fluid, audio recording equipment, a mobile phone, or any other electronic material, or breaking the regulations in any other way has the possibility of being disqualified.
Copyright of all exam materials belongs to Cambridge English Language Assessment. Cambridge English Language
Assessment does not allow candidates, centres or institutions to see candidates’ answer sheets or any other material
used in the exam. Cambridge English Language Assessment Regulations A document issued by Cambridge called Regulations contains a comprehensive list of examinations regulations. A Summary Regulation Notice will be sent to candidates together with the exam details and timetable. Should you need your results for VISA/immigration purposes, please contact MASTERCLASS ACADEMY OF LANGUAGES at time of registration. Special needs For candidates with special needs (eg hearing difficulties), it is possible to make arrangements for extra time, large print, or Braille. Poor spelling, due to dyslexia is not taken into consideration. Candidates must send their special needs requests when sending their registration form accompanied by medical evidence. This should be done by the latest on the closing date. For special needs no late entries are accepted. Results Cambridge English exam results are accessible on-line; access details can be found on the Confirmation of Entry. Should these be lost or misplaced, a copy can be requested via email to MASTERCLASS ACADEMY OF LANGUAGES from the date results are issued. Exam papers are marked in the UK by the Cambridge English Language Assessment, which later sends results to MASTERCLASS ACADEMY OF LANGUAGES. Exam papers remain property of Cambridge English Language Assessment and cannot be returned or reviewed. Certificates Certificates are sent to candidates by registered post, approximately 6 weeks after the release of results. A candidate who has lost a certificate may apply for a form from the MASTERCLASS ACADEMY OF LANGUAGES for a Certified Statement of Results, for which a fee is charged. Unclaimed certificates will be destroyed after two years. Re-sit Candidates that failed the exam can register again. Candidates will pay the full exam fee and have to re-sit all papers. It is not possible to re-sit part of the exam.
Data Protection MASTERCLASS ACADEMY OF LANGUAGES will take all reasonable steps to ensure that all data collection and processing activities performed in the delivery of the Cambridge Assessment Exams sessions are carried out in accordance with any and all relevant local data protection laws. MASTERCLASS ACADEMY OF LANGUAGES complies with the EU General Data Protection Regulation (GDPR). You have the right to ask for a copy of the information we hold on you and the right to ask us to correct any inaccuracies in that information. If you have concerns in the way we have used your information, you also have the right to complain to a privacy regulator.